Contact Production Automation

How to Contact Us

For Customer Service Inquiries, Purchase Orders, or Credit Applications, please fill out the form below, and we will get back to you as soon as possible. If you need immediate assistance, please call us at (888) 903-0333. Our team is available Monday - Friday, 8:00 a.m. - 5:00 p.m. CST.

For new sales inquiries, please contact sales, or find your sales representative using the directory.

Frequently Asked Questions

How do I check the status of orders placed online?

You can check the status of orders placed online from this page. If you need additional assistance, please fill out the form to contact customer service.

How do I check the status of orders placed offline?

The status of orders placed offline is not available on our website at this time. Please fill out the form to contact customer service.

Where can I find my tracking number(s)?

Tracking numbers are sent to the email address used to place the order at the time the shipment is created. If you did not receive your tracking number(s), please fill out the form to contact customer service.

I've forgotten my password, how can I recover it?

Please go to the password recovery page and enter the email address associated with your account. An email will be sent to that address with a link to reset your password.

My business is tax exempt. How can I remove sales tax from my order?

Before completing your purchase, please create an online account if you have not done so already, then submit your tax exempt certificate using the form above. You will receive an email once your account has been approved for tax exempt status.

How do I change my default billing or shipping address?

You can manage your saved addresses by logging into your account, and going to your address book.

1. By default, if you have only one address saved to your account, it will be assigned as both your default billing and shipping address.
1. To add another address to your account, click the Add New Address button. You can select either 'Use as my default billing address' or 'Use as my default shipping address'.
2. If you'd like to make an existing address your default billing or shipping address, click the 'edit' button next to the address in your address book, and check either 'Use as my default billing address' or 'Use as my default shipping address'.

Our Locations

Sales Representative Directory